Unfortunately our gym closure has lasted much longer than anticipated due to the unhealthy air that has lingered in our area for the last several days.
While we are disappointed to have to make the decision to keep the gym closed, we are also beyond grateful for the ongoing support and kindness from our amazing customers. We know the last several months have been trying in so many ways. The time your kids spend at the gym is as important to us as it is to your family, and we share your frustration when we have to cancel classes and practices. Thank you for your patience, understanding and support. We are truly heartened by all of the emails and messages we have received. We could not make it through this challenging year without all of you. Thank you.
We have also received some questions about how we decide when to close and what will allow us to open again. Safety is always our top priority. We need the air quality to improve enough that we are able to open our doors to you—literally. COVID protocols require an increased air flow in the gym and we can’t do that with the unhealthy air outside. As soon as weather patterns shift, we will return to the gym as quickly as possible. We will continue to send you brief updates until then, whether that is tomorrow or later in the week.
In the meantime, please note the following details for the missed classes you have already experienced:
- Given the longer than expected length of our closure, all previously enrolled recreational customers will receive an account credit for missed classes September 8th-15th.
- We will repeat the same process for any additional classes missed this week.
- Those customers who had trials scheduled have automatically been rescheduled for the following weeks class.
- Team customers will have the opportunity to participate in optional additional practices to be scheduled after the air conditions improve. Please stay tuned for more information.
NOW offering Camp Advantage!
Today, we are adding Camp Advantage! to the schedule. We are now offering full or half-day camp on Wednesdays. You will be able to sign up in the portal for Camp Advantage! and our first day of camp will be Wednesday, September 23. Ages 5-13. Weekly pre-registration will be required and spaces are limited. For more details, email us at firstname.lastname@example.org.
We want to thank you again for your support. Now, let’s hope for some rain! As always, please let us know if we can provide further assistance.