Our Philosophy
It is always best to attend your regularly scheduled class when possible. Students are most likely to make progress and enjoy classes when they are able to consistently attend each week.
Make-up Credits
Make-up credits are automatically applied to your account under the following circumstances.
- Your child misses their weekly class.
- It is helpful, but not required, to notify the gym of planned absences by using your parent portal or by sending an email to the gym in advance.
- Make-up credits are offered as a courtesy and are not guaranteed.
Make-up credits are not applied in the following circumstances.
- There are no make-up credits applied for planned gym closures.
- There are no make-up credits applied for drop-in classes, events, or camps.
- There are no make-up credits for any pre-team classes or competitive team practices for any reason.
Make-up credits expire 30 days from the date of issuance.
Redeeming Make-up Credits
- Students must be currently enrolled in class to utilize make-up credits.
- You may attend an age and level-appropriate class one time per calendar month on a space-available basis. Classes must be scheduled on the same day the class is offered by contacting our office staff.
- You may only use a make-up credit after your absence have occurred.
- You may utilize your make-up credit towards the cost of Indoor Playground and Open Gym. Redemption terms are variable and will be specified upon enrollment.
- Make-up credits must be utilized in the order they were issued.
- If a customer schedules a class or event using make-up credits and does not attend, those credits will expire.